Our Shipping Policy
What You Need to Know
All packages are shipped via Thai Post (Standard Shipping) and EMS (Express Shipping). The total cost of your order, including shipping fees, will be calculated at checkout. This may not include taxes, duties, import fees or customs fees charged by your local government.
Please allow 2-3 business days for us to process and pack you order. You will receive an email with tracking information when your order is shipped.
You can usually expect delivery within 3-10 days for Standard Shipping and 2-9 days for Express Shipping.
Returns and Refunds
We hope you like our beautiful flowers, but if you don't, we accept return within 7 days after received our products:
Please email us at along with a proof of purchase and we will direct you through the process.
We only accept unused and undamaged item
Customer is responsible for return shipping cost
Shipping fees are non-refundable
All About Information Security
Collecting your information
Our site uses an order and registration form so that you can request information, products and services. However, you can visit our site anytime without identifying yourself or providing any personal information
Using Your Information
Your privacy is important to us. We do not sell or rent the information you provide to us to third parties.
Removing Your Information
You may request to have your name and e-mail address removed from our mailing list at any time by emailing us. Your name and e-mail address will be removed immediately. However, if you place an order after removing your e-mail address from our mailing list, you will still receive an e-mail confirmation of your order.
Protecting Your Credit Information
For maximum security, Floral Stydio uses PayPal and 2Checkout for every transaction. We do recommend that you keep your password in a safe place and that you remember to sign off your account when you have completed your order.
Frequently Asked Questions
How do you make your products?
All of our items are handcrafted by artisans with specialised unique skillsets. Every step is done purely by hand from start to finish, resulting in unmatched quality compared to machine-made products.
Taking care of products
Our products were handcrafted with the utmost attention to details. Please review care instruction below:
Placemat: Our Tropica Placemat is made to last. Use a damp cloth to wipe them. Avoid exposing to direct sunlight and heat sources.
Artificial flowers: Use a damp cloth to wipe them. Avoid exposing to direct sunlight and heat sources
Do you wholesale?
That is what we do. Floral Stydio has been in partnerships with well-known brands and stores for many decades. We have a dedicated R&D team with years of experience that can help you design and develop artificial flowers and decorative items that suit your needs.
Head to this page and give let us know your inquiries. We will reply you within 24 hours.
I would like to customise the product, is it possible?
You sure can! As a manufacturer, we can customise almost every aspect of the product, whether it is colour, shape, sizes, etc. Simply contact us so we can guide you through the details.